Occasionally a brake repair will take more than just replacing the pads or shoes or machining the drums or rotors. In these cases it is always important to ensure that the mechanic or technician working on your car is fully trained and certified as well as has the experience in working specifically on braking systems.
Many new vehicles will have some warranty with regards to the brakes. If your new vehicle has a service policy or program included in the package always check with your dealership first to see if the brake repair may be covered under that package or warranty before going to another service company.